Shipping Policy
Skulls 'N Sand Shipping Policy
At Skulls 'N Sand, we are committed to providing our customers with a seamless and satisfactory shopping experience. To ensure that you receive your ordered items in a timely and efficient manner, we have carefully established our shipping policy. Please take a moment to familiarize yourself with the details below:
Shipping Methods and Timeframes
We offer various shipping methods to cater to the diverse needs of our customers. The available options, along with estimated timeframes, are as follows:
1. Standard Shipping: This method typically takes 5-7 business days for delivery within the continental United States.
2. Expedited Shipping: For customers who need their orders faster, we offer expedited shipping. This shipping method guarantees delivery within 2-3 business days within the continental United States.
Please note that the above timeframes are estimated and may be subject to occasional delays due to factors beyond our control. Rest assured, our team will strive to meet these estimated delivery times and keep you updated in case of any unforeseen circumstances.
Note: We are currently not shipping orders internationally.
Shipping Rates
Our shipping costs depend on the chosen shipping method, the destination, and the package weight. We strive to offer transparent and reasonable prices for our shipping services. The exact shipping fee for your order will be shown at checkout. Sometimes, we have free shipping promotions for orders that meet a specific value, so be sure to watch for any current deals.
Order Processing Time
Once your order is placed successfully, our team will start processing it promptly. We strive to ensure that all orders are processed within 1 - 14 days, excluding weekends and public holidays. Please note that the processing time does not include shipping timeframes. You will receive a confirmation email once your order has been shipped, containing tracking information to monitor your package's journey.
Changing Shipping Address
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate such requests, provided the order has not already been processed or shipped. Please note that changes to the shipping address after the order has been shipped may incur additional fees.
Order Tracking
We understand the eagerness to receive your order, which is why we provide order tracking services for all shipments. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress through our website or the shipping carrier's platform.
Note: We are not responsible for any delays in shipment due to the carriers.
Shipping Restrictions
Certain items on Skulls 'N Sand may have shipping restrictions based on their nature. We follow local and global shipping regulations. If an item can't be shipped to you due to legal or logistical reasons, you'll be informed at checkout.
Returns and Exchanges
To view our returns and exchanges policy, visit our website page. We strive to satisfy you and are available for help with any concerns. For shipping inquiries, Contact us for quick assistance. We offer top-notch support to enhance your experience with Skulls 'N Sand.
Thank you for choosing Skulls 'N Sand—we truly appreciate your business!
Skulls 'N Sand Team